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Courses

• The Bribery Act 2010
• Negotiation Skills
• Negotiation Skills
• Presenting your proposition
• Personal Effectiveness & Self-Awareness
• Planning for Success
• Insights Discovery Workshop
• Problem Solving & Decision Making
• Planning for Success
• Emotional Intelligence
• Effective Time Management
• Problem Solving
• Professional Indemnity
• Business Interruption Insurance
• Property Insurance
• Managing Stakeholders
• Negotiation Skills
• Insurance Regulation
• The Claim Journey
• Introduction to Insurance
• Coaching Your Teams
• Assertiveness & Managing Difficult Conversations
• Emotional Intelligence & Communication
• Building Broker Relationships
• Implementing ESG
• ESG & Data
• Mastering Good Governance in ESG
• Best Practices in ESG
• ESG Strategy & Integration
• ESG Regulation & Reporting
• ESG Investment
• Key Concepts & Trends
• The Evolution of ESG
• ESG Stakeholders
• Executing your plan
• Building your plan
• Persuasive Presentations
• Leading through Change
• Self-Awareness & Coaching Others
• Strategic Thinking & Leadership
• Effective Communication & Influencing
• Professional Standards
• The Essentials of Communication
• Insights Discovery Workshop
• Presenting your proposition
• Consultative Selling & New Business Development
• Personal Effectiveness & Self-Awareness
• Motor Trade Insurance
• Motor Fleet Insurance
• Introduction to Motor Insurance
• The Insurance Marketplace
• Cyber Liability
• Combined & Packaged Products
• UK General Data Protection Regulation - FS
• The Financial Promotion Rules
• SM&CR - Staff Conduct Rules - FS
• SM&CR - Conduct Rules for Senior Managers - FS
• Public Liability – Policy Cover
• Product Governance for Product Manufacturers - Introduction
• Product Governance for Distributors - Introduction
• Principals & Their Appointed Representatives (ARs)
• Money Laundering - FS
• Financial Crime Awareness - FS
• Financial Conduct Authority - Whistleblowing - FS
• FCA Consumer Duty of Care - FS
• Complaint Handling in a Regulated Environment - FS
• Assessing Customer Needs
• Appointed Representatives (ARs) Regulatory Responsibilities
• A Quick Guide to SM&CR Individual Conduct Rules
• Critical illness
• Health Cash Plans
• Income Protection
• Phishing 101
• Life Insurance - An overview
• How to Avoid a Conflict of Interest - A Case Study for Practical Understanding
• FCA - Introduction to Regulation of General Insurance Distribution
• Directors Duties and Responsibilities (UK)
• Data Protection Act 2018 (micro)
• Bribery Act 2010
• Household Insurance - Non Standard Risks
• What Makes a Sustainable Business
• What is ESG investing?
• What is Climate Change?
• Understanding ESG: A Guide for Employees
• Top 10 Tips for Cultivating Inclusion and Belonging in the Workplace
• The Basics of Managing Stress
• Sustainable Travel
• Supply Chain Due Diligence
• Recovering From Burnout
• Navigating Net-Zero
• Introduction to ESG (short)
• Introduction to ESG (comprehensive)
• How to Identify and Stop Using Ableist Language
• Human Rights and Business
• How to Support Your Teams Mental Health
• How to Overcome Your Unconscious Biases
• How to be an ethical employee
• How to Be an Ally for Diversity and Inclusion
• Gossip-Proof Your Workplace
• ESG Reporting: The Basics
• ESG Frameworks & Strategies
• Employee Health and Wellness (Sample Course)
• Employee Guide to Recycling
• 3 Desk Stretches to Instantly Improve Your Day
• Creating an Inclusive Remote Environment
• Attracting and Hiring Diverse Talent
• Are You an Ally Try Taking on These 5 Roles
• 5 ways to build a trans-inclusive workplace
• Display Screen Equipment (DSE)
• Time Management
• Sexual Harassment Prevention Training
• Doing the Right Thing: A Guide to Good Business Ethics
• Health and Safety
• Time Management Essentials
• Motivating Your Team
• How to Have a Difficult Conversation
• How to Avoid Bias in Talent Recruiting and Retention
• A Step-By-Step Guide to Problem Solving
• UK General Data Protection Regulation
• Planning For Success
• Working Across Cultures
• Workplace Communication Basics
• The Senior Managers and Certification Regime
• Telephone Etiquette
• SM&CR - Conduct Rules for Senior Managers
• SM&CR - Conduct Rules for Managers
• Questioning Skills
• Project Management 101
• Property Insurance
• Professional Indemnity Insurance Introduction - Part 2
• Professional Indemnity Insurance Introduction - Part 1
• Project Management
• Professional Indemnity
• Professional Behaviours
• Presentation Skills
• Personal Branding
• Personal Effectiveness
• Performance Management
• Online Security Fundamentals
• Managing Ethics
• Managing Change
• Liability & Insurance Law
• Leading with Emotional Intelligence
• Leadership in Practice
• Introduction to Insurance
• Insurance Principles and Risk
• Insurance Principles
• How to Conduct an Effective Job Interview
• Handling Injury Claims – Introduction
• Guide to Negotiation and Persuasion
• Giving Effective Feedback
• Financial Crime Awareness
• FCA Consumer Duty of Care
• Errors & Omissions
• Equality Act 2010
• Emotional Intelligence & Bias
• Develop a Thriving Team
• Dealing with Stress, Pressure, and Burnout
• Dealing with Conflict
• Delegated Authority
• Cyber Liability Insurance
• Customer Communication Essentials
• Customer Care
• Creating and Delivering Business Presentations
• Contract Works – Contract Conditions
• Contractor's All Risk
• Contract Works – Introduction
• Contract Directors and Officers Liability Insurance
• Communication and Assertiveness
• Claims Market Place
• Claims Handling - Introduction
• Claims & Functions
• Claims Handling
• Casualty Insurance
• Case Study: Commercial Insurance - Transport and Distribution
• Case Study: Commercial Insurance - Manufacturing Industry
• Case Study - Commercial Insurance - Retail Risk
• Building Effective Teams
• Assertiveness
• Agency Law - Introduction
• A Guide to Mentoring Others
• A Guide to Workplace Integrity
• A Guide to Effective Meetings
• A Blueprint for Effective Workplace Leadership
• Resolving Conflict
• 5 Leadership Styles to Influence a Team
• Diversity Basics: Taking Action
• Diversity Basics: Foundations
• Cultivating Diversity, Inclusion, and Belonging at Work
• Problem Solving & Decision Making
• Negotiation Skills
• Yacht and Small Craft Insurance
• Wedding Insurance
• Warehousing
• Vulnerable Customers - FS
• UK General Insurance Market Bodies
• UK Financial Sanctions Regime
• Treating Customers Fairly
• Travel Insurance
• The Modern Slavery Act 2015
• The Insurance Distribution Directive
• The Insurance Conduct of Business Sourcebook (ICOBS) - Introduction
• The Insurance Broker
• The Insurance Act 2015
• The Enterprise Act 2016
• Terrorism
• Sprinkler Leakage Insurance
• SM&CR - Staff Conduct Rules
• Risk Management and Contingency Planning
• Risk Management – Introduction
• Reinsurance – Introduction
• Public Liability - Underwriting
• Public and Private Hire
• Property Surveying - Introduction
• Property Owners
• Property Claims - Introduction
• Professional Indemnity - How Legal Liability Arises
• Product Liability – Introduction
• Product Liability - Policy Cover
• Private Motor Underwriting – Introduction
• Private Motor Insurance - Non Standard Risks
• Private Motor Insurance - Introduction
• Private Medical Insurance - Introduction
• Principles of Insurance - Intermediate
• Principles of Insurance
• Pet Horse and Pony Insurance
• Personal Accident Insurance – Introduction
• Payment Protection Insurance
• Payment Card Data Security
• Non Standard Home Insurance – Physical Rating Factors
• Non Standard Home Insurance – Moral Rating Factors
• Motorcycle Insurance - Introduction
• Motor Trade Introduction
• Motor Legal Expenses
• Motor Insurance Legislation
• Motor Insurance
• Motor Fleet Insurance - Underwriting and Pricing
• Motor Fleet Insurance - Introduction
• Motor Claims
• Money Laundering
• Marine Cargo
• Loss Adjusting
• Liabilities to the Public and Customers
• Household Liability Insurance
• Household Legal Expenses
• Household Insurance - Introduction
• Hotel Insurance
• History of Lloyd's and the London Market
• Group Personal Accident – Policy Cover
• Goods in Transit Insurance
• General Insurance Market
• GAP Insurance
• Future of Regulation
• Freight Liability Insurance - Introduction
• Fraud and Fraudulent Claims
• Financial Conduct Authority - Whistleblowing
• Financial Conduct Authority - The Role and Responsibilities of Approved Persons
• Financial Conduct Authority - Contract Certainty
• Financial Conduct Authority - Conflicts of Interest
• Financial Conduct Authority - Conduct Risk
• Financial Conduct Authority - Client Money
• Fidelity Guarantee
• Farm Insurance
• Environmental Risk Management
• English Legal System
• Engineering Insurance
• Employment Practices Liability Insurance
• Employers Liability Legislation - Intermediate
• Employers' Liability - Introduction
• Dealing with Challenging Customers
• Data Protection Act
• Contract Law - Introduction
• Consumer Insurance (Disclosure and Representations) Act 2012
• Complaint Handling in a Regulated Environment
• Commercial Vehicle Insurance - Introduction
• Commercial Vehicle - Underwriting
• Commercial Packages
• Commercial Legal Expenses
• Claims Litigation
• Church Insurance
• Care Home Insurance
• Caravan Insurance
• Bribery Act 2010
• Blocks of Flats Insurance
• Business Interruption - Underwriting
• Business Interruption Insurance - Introduction
• Business Interruption
• Aviation
• Insurance Regulation