DESCRIPTION
This module equips insurance claims professionals with essential knowledge to manage the claims process. Participants learn about the legal requirements for claims, ensuring compliance and accuracy. The course covers the notification process, highlighting the roles of policyholders, insurers, and third parties.
Emphasis is placed on understanding the responsibilities of claims handlers and other key personnel. Additionally, the course provides an overview of the claims settlement process, from initial investigation to final resolution.
OBJECTIVES
- Establish the legal requirements of a claim
- Understand how a claim is notified and the involved parties
- Understand the roles of the claims handler and other claims personnel
- Understand the claims settlement process
