DESCRIPTION
This module equips participants with essential knowledge to meet regulatory expectations and maintain high standards in business interactions. Attendees will learn to identify the expectations set by regulatory bodies and recognize professional communication styles, including understanding the communication styles of others.
The course emphasizes understanding personal and professional boundaries, enabling participants to approach business interactions with professionalism and respect.
OBJECTIVES
- Identify the expectations set out by regulatory bodies
- Recognise processional communication styles whilst recognising the communication style of others
- Understand your boundaries and the boundaries of others to approach business interactions with professionalism
