Claims Academy Programme
CoursesOur claims courses have been designed specifically for claims professionals at all career levels. All topics can be taken as standalone courses or as modules within our recommended programmes.
Level 1: Introduction
Designed for new starters and those seeking a transition into claims. (maximum group of 12 delegates) · Option 1: 12 x 3-hour virtual sessions · Option 2: 6 x full days in-person workshops
Level 2: Intermediate
Designed for claims professionals wishing to enhance their knowledge within specific classes of business · Option 1: 6 x full day sessions + 4 x half day virtual sessions · Option 2: 8 x full days in-person workshops
Professional Behaviours
Find out moreInsurance Principles
Find out moreErrors & Omissions
Find out moreDealing with Conflict
Find out moreDelegated Authority
Find out moreCommunication and Assertiveness
Find out moreClaims Market Place
Find out moreClaims & Functions
Find out moreCasualty Insurance
Find out moreMotor Insurance
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