Customer Relationships
Summary This overview for this course is not currently available online - but it's coming soon! Please get in touch using the form below for more information or to book this course.
Summary This overview for this course is not currently available online - but it's coming soon! Please get in touch using the form below for more information or to book this course.
Summary This course is designed to help raise awareness of the role of customer service, particularly in a diverse society. It is intended to provoke thought and to help delegates to be better prepared to deal with customers in a positive way.By the end of this...
Summary This overview for this course is not currently available online - but it's coming soon! Please get in touch using the form below for more information or to book this course.
Summary This course is designed to provide an easy-to-understand summary of the Data Protection Act 2018 (Act), and to provide help in following good practice day-to-day. It cannot provide advice on specific queries which will always be specific to your business...
Summary This course is designed to provide an insight into some of the reasons why people become difficult or challenging. It explores some of the emotions involved and provides strategies for dealing with them. It should provide delegates with ideas and the chance...
Summary This course builds on the introductory level course and looks at employers’ liability legislation in more detail. We will also discuss how liability can arise, and will explore the role of the Health and Safety Executive.By the end of this course you will...
Summary The course is designed to introduce the learner to the legislation that applies to employers’ liability and the requirements of Employers’ Liability insurance.By the end of this course you will:Explain the legislation that is applicable to employers’...
Summary This course follows on from the Introduction to Employers Liability Insurance (EL) course and takes the subject of EL to a more advanced level. This course would be suitable for those having responsibilities for handling EL business and that need a good...
Summary Engineering insurance is one of those things that you’ve probably heard of, but do you really know what it is, or even have an understanding of how it works? If not, then this live learning is for you! This course aims to explore the different varieties of...
Summary The course explains the history of the English legal system and details the differences between courts and what they deal with. The course covers precedent and also explains court structures and hierarchyBy the end of this course you will:Explain the...
Summary This course explains what environmental risks are and what is meant by sustainable development. The course includes risk assessment and gives insight of what the general perception of environmental risks is.By the end of this course you will:Explain the...
Summary This course is designed to introduce the learner to farm insurance. It explains the different types of cover that are available as standard, along with optional covers that may be available.By the end of this course you will:Explain the background to farm...
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