DESCRIPTION
This course provides an understanding of the key aspects of errors and omissions (E&O) in the insurance industry. Participants will explore the definition and scope of E&O, learn how to handle complaints effectively, and understand the processes involved in determining liability. Additionally, the course covers strategies for managing claims expenses.
This training is designed to enhance participants’ ability to navigate E&O issues, ensuring they can mitigate risks and handle claims efficiently.
OBJECTIVES
- Understand the definition and scope of E&Os
- Learn effective strategies for handling complaints related to E&Os
- Determine the processes for determining liability in E&O claims
- Examine strategies for managing claims expenses
- Analyse the impact of E&Os on the insurance industry
