DESCRIPTION
This module is designed to offer insurance brokers an overview of COI in under 10 minutes. Ideal for those times you need a quick refresher on the topic and its importance in maintaining both the integrity of your firm and you as an insurance broker.
This short 6-minute video provides a clear and practical overview of managing conflicts, which outlines the FCA’s key requirements, offers examples of common conflicts, and explains how brokers can implement robust measures to ensure compliance and maintain trust with clients.
For a more in-depth understanding, see our comprehensive eLearning module
OBJECTIVES
- Understand what business ethics are and why they’re important
- Consider the seven principles to guide your ethical behaviour at work
- Explore a few of the most common ethical pitfalls in the workplace and how to avoid them
